Mission

Raritan Bay Medical Center, a non-profit health care organization, is committed to providing professional, compassionate and quality health care to all patients and to meeting the changing health care needs of our communities.

Our Vision

Believing in our future, we strive to be the Region’s Best Medical Center.

Through the dedicated efforts of our board of directors, medical staff, administration and employees, we are committed to developing and providing the finest health services for our patients, families, physicians and communities. We will assess, plan and provide services based on changing needs.

Our Values

• We take “Pride in Caring” as our commitment to provide the highest quality care for our patients.
• We strive to provide services with a focus on convenience that meet patient, family and physician needs.
• We believe in a strong and committed relationship with our medical staff to enhance and ensure quality, state-of-the-art care and service. We remain committed to medical education, residency training, nursing education and continuing clinical education for all professionals.
• We are a leader in community health services and are committed to working toward enhanced community health and community health education.
• We appreciate the work, commitment and loyalty of our employees whose skill and caring enhance our service and foster the goals of “Pride in Caring”. We recognize that they are a most important asset in the history and future of Raritan Bay Medical Center.
• We build on our longevity and strength, continuing to monitor, adapt and plan for a changing future to meet the needs of our communities and our patients.
• We will maintain a stable financial position.
• We will respect and protect the rights of all patients as outlined in our Patient’s Rights Statement.
• Upon admission patients receive a copy of the Bill of Rights. Patients are encouraged to read through this document and refer any questions about patient rights to the patient representative.

If an individual has any concerns about patient care or safety in the hospital, that the hospital has not addressed, he or she is encouraged to contact the hospital’s management by dialing 732.442.3700 and asking for the CEO’s office. If the concerns cannot be resolved through the hospital, the individual is encouraged by the hospital to contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization by either calling 800.994.6610 or e-mailing: complaint@jacho.org

The hospital must provide you with the address and telephone number of the New Jersey government agency to which you can complain or ask questions, including the New Jersey Department of Health and Senior Services Complaint Hotline. The New Jersey Department of Health and Senior Services Complaint Hotline is 800.792.9770 or you can write to them at:

State Department of Health and Senior Services

Complaint Program Division

Health Facilities Evaluation

Trenton, NJ 08625

Our Corporate Philosophy… Pride In Caring

Raritan Bay Medical Center is committed to providing excellence in service in addition to quality health care. Toward that goal, a philosophy was formalized in 1986 called “Pride in Caring.” Everything we do at the medical center — preparing our medical residents, performing routine screenings, explaining diagnoses to patients — is guided by the philosophy that we should go the extra mile to treat patients with kindness and concern, and to meet their individual needs.