Meeting our patients’ needs is very important to us. Upon discharge, our satisfaction survey company Press Ganey Associates, Inc. may contact you by mail to discuss your healthcare experience. Using a rating scale of Always-Usually-Sometimes-Never, you will be asked to rate our services. We appreciate your time and participation in answering the surveyor’s questions. Survey results are vitally important; they help us evaluate our services and present an opportunity to acknowledge staff or make necessary improvements.

Want to Know How We Score?

You can review and compare the quality, care and safety ratings for different hospitals at:

Medicare Hospital Compare: Uses HCAHPS results and other data (www.medicare.gov/hospitalcompare)

You can also find information on hospitals through these accrediting organizations:

Healthcare Facilities Accreditation Program (HFAP): www.hfap.org

DNV GL Healthcare: www.dnvglhealthcare.com

The Joint Commission: www.qualitycheck.org

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